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04-06-2019
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In Section II, you responded to the angry customer. Jot down the key points that guided your writing.

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04-06-2019

Answer:

when dealing with an angry customer, you have 2 play "devil's advocate " by agreeing with complaint.

Explanation:

you have to find a happy medium, meaning you give a discount 4 unsatisfactory service, product, etc.. this will usually result in a happy customer..

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